This was really a sad one to all Globacom subscribers, because the major reason everyone ported to Glo network was based on the fact that they offered an heavy load data volume for an affordable price .
Glo has intentionally decided to slash the data volume without informing their customers before taking such a drastic step.I am here to explain and also make you understand why they did that.
A concerned Glo subscriber went ahead to contact Glo on their twitter page to ask them the reason why data volume has to be reduced and this is what Glo NG have to say as seen below;
I hope you understood what Glo said up there? Alright, I'll explain to you guys, in case you didn't grab what Glo said there.
What this means is that, for those that still have an active plan and auto renewal not cancelled will still enjoy the previous data volume.
If you in any way cancelled Auto-renewal of data, kindly sms ACCEPT TO 127 to restore your auto renewal if it has been cancelled. Then, subsequent subscription to that plan will automatically take you back to the old data volume.
For example: If you subscribe for a N1000 plan at the new rate which is 1.6GB, normally, auto-renewal will be activated automatically when you subscribed, auto renewal comes as default if you subscribe to a new plan. Then, before the data expires, subsequent subscription will automatically take you back to the old rate which is N1000 for 3.2GB.
The thing is, you must resubscribe immediately so that you can enjoy the previous data capacity. If you don't resubscribe 3 days after data expiration, you will get half the old data volume.
The strategy is just to lock processing their loyal customers. Policy is just for customer to stick to their Network. If you have any question to ask, or confused about this update, kindly leave a comment below and I'll explain more further.
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